Rates and policies
All six house policies in one place: check in, check out, quiet hours, smoking, minimum stay and pets.
Read rates and policiesPets, and a real piece of law
Our pet policy in six lines, and the longer, more careful version of the one line most lodging pages get wrong: what a service animal is owed under federal and California law, and why we do not charge for one.
The legal citations below are the two that actually govern this: 28 CFR 36.302 and California Civil Code section 52, both read 24 September 2026.
Dogs and cats, two per booking. In a motel room or the house, $20 per pet per night, capped at $60 for the whole stay, whichever is shorter. On an RV site, free. No weight limit and no breed restrictions: we run this on a behavior standard instead. Pets must be leashed outside your room or RV, never left unattended, and cleaned up after. Any animal that is aggressive or barks persistently will be asked to leave. The full policy, alongside our other five house rules, is on rates and policies.
A service animal is welcome in every room and on every site at no charge. It is not subject to our pet fee, our two pet limit, or any other pet rule on this page, and we do not restrict it to particular rooms. This is not a courtesy we extend. It is what the law actually requires of us.
Federal regulation, 28 CFR 36.302, defines a service animal as a dog individually trained to do work or perform a task for a person with a disability, and it is explicit that we may not require identification, certification, or proof of training, and may not charge a surcharge of any kind because of the animal, even where we would otherwise charge a pet fee. That last part is the one that trips lodging businesses up most often: a nightly pet fee, a refundable deposit, or a cleaning charge tacked on at checkout all count as a surcharge if applied to a service animal, and all are prohibited.
California layers its own protection on top of the federal rule through the Unruh Civil Rights Act. Civil Code section 52 sets statutory damages of $4,000 per offense, plus attorney fees, for a violation, and Munson versus Del Taco, decided by the California Supreme Court, removed any requirement to prove the business meant to discriminate. A front desk that simply follows a standard pet policy against a service animal handler, with no bad intent at all, has still committed the violation.
That is the whole reason this page exists rather than one sentence on the pet policy page. We would rather explain the law once, clearly, than have a guest arrive and find out at the counter that we did not understand it.
Emotional support, comfort, and companion animals are not service animals under either the federal or the California definition, because they are not trained to perform a specific task for a disability. We book them as pets, under our ordinary pet policy above, and that is consistent with both laws, not a workaround of them.
Guests remain responsible for any damage their animal causes, service animal or pet alike. That is the one thing both categories share.
At the junction of Highway 36 and Highway 89, three miles west of Chester.
No booking fee, no resort fee, no cleaning fee. Plumas County adds 9% occupancy tax and a 3% tourism district assessment. First bookable night is 30 September 2026.
All six house policies in one place: check in, check out, quiet hours, smoking, minimum stay and pets.
Read rates and policiesNo booking fee, no resort fee, no cleaning fee, and dealing with us instead of a platform.
Read why book directLast checked 24 September 2026. This page explains the law as we understand it and is not legal advice. Our own pet policy, on rates and policies, is the one that governs a booking here.